Control4 Hisense VIDAA: TV control is erratic

Control4 Hisense VIDAA: TV control is erratic

TV Control only works intermittently

Solution

  1. Ensure that CEC is disabled on the TV. CEC can interfere with control particularly when devices power on or off
  2. Check the stability of the network connection. A wired connection is recommended for best performance.
  3. Ensure the IP is static, and that there are no IP conflicts
  4. Ensure the latest version of the driver is being used and the latest TV firmware
  5. If using ethernet, run a cable test
  6. Check System Diagnostics in Composer to identify if Control4 is running correctly
  7. Use the Display Diagnostics action in the Hisense VIDAA driver in Composer Pro for more info

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