General
Control4: Driver Versions Mismatch: Warning
Driver Diagnostics Shows Driver Versions Mismatch: Warning One or more driver installed in this package are using a different driver version.This may cause unexpected behaviour. It is recommended to update all drivers to the same version unless ...
Control4: Production Build: Warning
Diagnostics shows Production Build: Warning This is a BETA Development build. Development builds may contain known bugs or be less tested Causes This indicates that the driver you are using is a Beta or Alpha build of the driver in development which ...
Control4: Driver Licencing: Problem Detected
Driver diagnostics shows Driver Licencing: Problem Detected Driver Licencing is Invalid: CM: XXXXXXXX Cause This indicates the trial has expired and there is no valid licence for the driver. Solution If a driver has been purchased, it can take up to ...
Control4: Driver Anomalies: Warning
Driver Diagnostics shows Driver Anomalies: Warning Driver Anomaly Detected. If undesired behavior is experienced, please Submit Diagnostics (located in the Actions Tab) and reach out to Chowmain Support with the Diagnostics ID and description of the ...
Control4: Log Storage Space: Warning
Diagnostics indicates the following Log Storage Space: Warning Storage space for Logs is low. This may cause problems with device operation This indicates that there isn't much space available on the unit for logging. This can be ignored unless you ...
Control4: Driver Storage Space: Warning
Diagnostics indicates the following Driver Storage Space: Warning Storage space for Drivers is low. This may cause problems with device operation, or cause driver updates to fail Driver updates may fail when attempted, or, future updates may fail. ...
Control4: Memory Usage: Warning
Diagnostics show the following Memory Usage: Warning Driver Memory Consumption is higher than expected. This may be normal on some drivers. Cause This is for internal troubleshooting only and indicates that the driver may be using more memory than ...
Control4: Debugging Enabled: Warning
Diagnostics may show the following warning Debugging Enabled: Warning Driver Debugging is enabled. This may result in greatly increased CPU and memory usage whilst enabled Causes This is caused by the Debug Mode property being not set to off Solution ...
Control4: Director Restarts: Warning
When a Control4 system reboots unexpected 3x or more within a 24 hour period, you may see a Diagnostic which shows Director Restarts: Warning Director has restarted multiple times in the past 24 hours. Please reach out to Control4 Tech Support for ...
Control4: Identifying Available Variables and Current Values
All Available Driver Variables for devices can be located in the Variables Agent. Please note: Some drivers such as Web To Variables will not display all available variables until configuration of the driver is complete 1. In Composer Pro, switch to ...
Control4: Driver File Name: Problem detected
Symptoms When a driver has been renamed incorrectly and then added to Control4, when running Chowmain diagnostics, you may get a diagnostic which looks like: Driver File Name: Problem Detected This filename for this driver has been renamed ...
CONTROL4 AUTO UPDATE: Troubleshooting Driver Auto Updates
Control4 driver auto-updates rely on the Chowmain Agent being installed and running within the Control4 project. The agent manages update communication between your Control4 system and the Chowmainsoft Marketplace servers. If the agent is not ...
HOW TO: Update Control4 Drivers and Agents.
How to enable Automatic Updates Automatic updates are crucial for maintaining the performance and security of Chowmain Control4 drivers. The Chowmain Project Agent is required and plays a key role in this process, providing seamless licensing and ...
GUIDE: How to give Chowmain remote access to a Control4 System
This procedure provides our Chowmainsoft Marketplace support staff with the ability to remotely log into the Control4 system for remote testing/troubleshooting. Requirements Control4 3.0.0 or later, Remote support is allowed on the account How to ...
GUIDE: Troubleshooting and Diagnostics with Chowmain Control4 Drivers
You may need to do these steps on both the affected driver, and any subdrivers or master/agent drivers Things to Try first Check the system is running the latest versions of all drivers. Ensure you're using a supported version of the Control4 OS. The ...
HOW TO: License Chowmain Control4 Drivers
Link Project Code to Control4 Project Ensure Chowmain Agent is installed on primary Control4 Controller. If not, follow the previous information Navigate to the Agents View in Composer Pro Select Chowmain Agent in the project Enter the Project Code ...
HOW TO: Install Chowmain Control4 Agent
Installation of the Chowmain Agent is required to licence drivers Download Chowmain Project Agent From the Chowmain Project Agent Page Open Project In Composer Pro. Composer Express does not Support Agents and cannot be used Navigate to the ...
HOW TO: Install Chowmain Control4 Drivers
NOTE: Licensed Chowmain drivers come with a complimentary 90-day trial period. To license the driver, installation of the Chowmain Project Agent is required. The Project Agent is also required for automatic driver updates. Throughout the 90-day trial ...