FEATURE REQUEST: Can I Change My Registered Email Address?
At this time, changing the email address linked to your account cannot be done directly through the user interface. However, we understand the importance of this functionality and are working to make it available in a future update — it is already part of our development roadmap.
In the meantime, if you need to update your email address, our team can handle this manually for you. Please contact our support team, and we’ll be happy to assist.
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HOW TO: Change Address
HOW TO: Change Address NOTE: Address modification will not effect previous invoices and only reflect on invoices going forward. Addresses are utilised when producing invoices for driver purchases and can be found within the profile page of our ...
FEATURE REQUEST: Multiple User Sign In
Currently, Chowmainsoft Marketplace accounts are restricted to a single user sign-in. We understand that many integrators work as part of teams, and the ability to collaborate under a single account would greatly improve workflow and convenience. ...
TROUBLESHOOTING: I am not getting a password reset email
If you do not receive an email then it may be due to the following potential issues: You have not yet registered for the Chowmainsoft Marketplace: Our new Marketplace launched in mid-August. If you previously purchased drivers from another platform, ...
HOW TO: Change my password
Here’s how to reset your password: Log into your Chowmainsoft Marketplace account Go to the My Profile page. Click on Change Password Type in your new password. Re-enter your new password Cliick on Confirm Password Change After you click on "Confirm ...
HOW TO: Download an Invoice and/or Receipt
Customers can retrieve invoices and receipts either directly from the Chowmainsoft Marketplace website after logging in or via the invoice link included in your email confirmation. This ensures you always have access to official documentation for ...