HOW TO: Download an Invoice and/or Receipt

HOW TO: Download an Invoice and/or Receipt

Customers can retrieve invoices and receipts either directly from the Chowmainsoft Marketplace website after logging in or via the invoice link included in your email confirmation. This ensures you always have access to official documentation for accounting, reimbursement, or tax compliance.

Website Download

To download an invoice or receipt through the Chowmainsoft Marketplace portal:

  1. Open your browser and go to the login page of Chowmainsoft Marketplace: Chowmain - Login

  2. Sign in with the email address and password associated with your Chowmainsoft account. Upon successful login, the navigation header will display account-related icons (such as your user profile and cart) in place of the “Sign Up” option.
     

  3. After signing in, navigate to the Purchases page from the menu. This page lists all orders associated with your account.

  4. Identify the order for which you need the invoice, then click the corresponding Order Number to view its details

  5. Within the order details, select View Payment Details. You will be redirected to Stripe’s secure payment portal 

  6. On the Stripe page, choose Download Invoice or Download Receipt. The file will typically download as a PDF suitable for printing or archiving. 

Email Download

Every purchase made through the Chowmainsoft Marketplace generates a confirmation email that includes a link to your invoice or receipt:
  1. Open the purchase confirmation email sent to your registered billing email address.
  2. Scroll to the bottom of the message and click the Invoice & Receipt link 
  3. This link will open your payment record in Stripe’s portal. From there, select Download Invoice or Download Receipt as required.  

Notes and Tips

  • The PDF downloaded from Stripe is the official version of your invoice or receipt and includes all required billing details for financial recordkeeping.

  • VAT ID can be added to future invoices by following steps outlined in the following knowledgebase artlcle.

  • Invoices are finalised and cannot be modified.

  • Links in emails sent prior to 18 Jan 2026, 02:00 UTC expire.  You can generate a new link by visiting following the Website Download steps above.


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