Escea NCAPI option greyed out

Escea NCAPI option greyed out

For our driver to communicate with the fireplace, the Escea NCAPI option must be enabled.

If this option was greyed out, please do the following:
  1. Switch to Bluetooth Only mode
  2. The NCAPI menu is now available
  3. Enable NCAPI

Once NCAPI is enabled you can switch back to WiFi mode

 



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