Account Management
HOW TO: Change my password
Here’s how to reset your password: Log into your Chowmainsoft Marketplace account Go to the My Profile page. Click on Change Password Type in your new password. Re-enter your new password Cliick on Confirm Password Change After you click on "Confirm ...
FEATURE REQUEST: Can I Change My Registered Email Address?
At this time, changing the email address linked to your account cannot be done directly through the user interface. However, we understand the importance of this functionality and are working to make it available in a future update — it is already ...
TROUBLESHOOTING: I am not getting a password reset email
If you do not receive an email then it may be due to the following potential issues: You have not yet registered for the Chowmainsoft Marketplace: Our new Marketplace launched in mid-August. If you previously purchased drivers from another platform, ...
FEATURE REQUEST: Multiple User Sign In
Currently, Chowmainsoft Marketplace accounts are restricted to a single user sign-in. We understand that many integrators work as part of teams, and the ability to collaborate under a single account would greatly improve workflow and convenience. ...
HOW TO: I forgot my password. How do i recover it?
Here’s how to reset your password: Go to the Password Recovery Page: Visit the password recovery link. Enter Your Email Address: Enter the email associated with your Chowmainsoft Marketplace account. Check Your Email: You’ll receive a reset link in ...