Control4 Hisense VIDAA: TV Does not show pairing menu

Control4 Hisense VIDAA: TV Does not show pairing menu

TV does not show pairing menu required to pair TV to control4. 

Solution

  1. Firmware for TV may not be compatible with this driver. Ensure the TV firmware is up to date.
  2. Ensure the TV is powered on and connected to the network.
  3. Ensure that the IP Address in the driver is set correctly. 
  4. Power on TV first manually before attempting pairing 
  5. If you fail to enter the pin code 3x, you may need to navigate to Settings > Connection > Device Management > Untrusted Device and remove Control4 from the list of untrusted devices. You can then try again. This is a protection measure built into the VIDAA firmware to prevent attacks 
  6. Ensure that the latest Control4 Driver is being used

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