TP-Link
Control4 TPLink: Failed to connect. Authentication Failed
Symptom When attempting to attempt to connect to a KLAP based Tapo or KASA device, Connection Status shows "Failed to connect. Authentication failed" Solution Ensure you are using Version 20251218 or later. Check and ensure you are using the latest ...
Control4 TP-Link: Failed To Connect. Handshake 1 Failed
Problem When trying to connect in Control4 to a TP-Link KLAP Device, Control4 shows "Failed To Connect. Handshake 1 Failed" Solution Particularly for Tapo devices, the device must be running the latest firmware to be supported Ensure that the ...
Control4 TP-Link: Driver Not working in Control X4 or Later
After Upgrading to Control4 X4 or later, TPLink KASA / TAPO / V2 Stops working and may display errors during driver start Solution The original TPLink V1 drivers must be deleted from the project and upgraded to V2 / KLAP to support X4. A licence ...
Control4 TP-Link: Logs Show Unable to fetch device info: -1. Unable to control device
Problem Description In some cases (in particular the KP303), it may be detected during autosetup, the KLAP device is added and the device says Connected Successfully. However, the properties say unknown, and when logs are set to print, and DEBUG ...
Control4 TPLink - VLAN Support
Support for VLANs Chowmain is unable to provide technical support for configuration via VLAN, and recommends deployment of TPLink devices on the same network segment as the Control4 Primary Controller. In our experience, discovery is particularly ...
Control4 TP-Link: Unable to Control Device
General Issues If the logs show "COMMS_MANAGER: Unable to fetch device info: -1" . You may need to enable third party compatibility using: https://www.tp-link.com/au/support/faq/4416/ . If Device still ceases to work, replace the KLAP Device driver ...